We build email, SMS, and CRO systems that grow your revenue on autopilot
Retention turns one-time buyers into repeat customers, creating predictable, compounding revenue.
Instead of constantly chasing new leads, we help you maximize the value of the customers you already have.
The result: lower acquisition costs, higher profit margins, and a brand that grows sustainably over time.
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Built for Sustainable Growth
Customer-Centric
Retention begins with understanding people. We build systems around your customers’ needs, not just your brand’s goals.
Systems Thinking
Growth doesn’t come from one channel. It’s the result of connected systems. We align Email, SMS, and CRO into a unified retention engine.
Data First
Every strategy starts with insight, not assumption. We analyze customer behavior to uncover what truly drives engagement and repeat purchases.
Consumer Psychology Mindset
The foundation of our theory rests on scientifically proven consumer psychology principles. We rely on peer-reviewed studies to make marketing decisions instead of relying on feelings.
Continuous Optimization and Adaptation
We never “set and forget.” Constant testing, refining, and learning ensures your retention systems perform better month after month.
Transparency & Partnership
We believe in open communication, clear reporting, and real collaboration. You’ll always know what we’re doing, why it matters, and how it impacts growth.
The Foundation of Avalon Retention
Founded in Phoenix, Arizona. Avalon started with a simple goal: to build a retention-first agency designed for the brands of tomorrow. We’re setting new standards for how agencies think about lifecycle growth, creative, and data.
Born from Frustration
After seeing brands pour endless budgets into ads while ignoring their existing customers, Avalon was created to bridge that gap — turning data into loyalty and loyalty into growth.
Promise
Our North Star
Every decision, strategy, and campaign is guided by one principle: deliver measurable value to both the brand and its customers.
Where We're Headed
We’re building the blueprint for modern retention marketing — a model that scales predictably, adapts continuously, and helps eCommerce brands grow sustainably for years to come.
About Our Founder
Turning Customer Insight Into a Sustainable Advantage
“Redefining What Growth Looks Like in the Modern Brand Era.”
After watching brands overspend on ads and underinvest in retention, I saw an opportunity to flip the script. Instead of chasing cold traffic, I believed the real growth potential lived inside existing customers, the ones already proven to buy and advocate.
Before launching Avalon, I spent years managing campaigns and building systems to learn what truly drives eCommerce growth. I discovered a pattern: agencies obsessed over ads, clicks, and vanity metrics while ignoring the customers who’d already converted.
For me, retention isn’t just a tactic, it’s a mindset. It’s about building relationships that last, understanding the “why” behind every purchase, and creating brands that earn loyalty instead of renting attention. Beyond Avalon, I'm driven by curiosity; constantly studying the evolving intersections of marketing, technology, and human behavior.
Lets Work Together
We help brands turn one-time buyers into loyal repeat customers through data-driven Email, SMS, and CRO systems.
If our philosophy resonates, let's talk about your growth goals!
