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Our Services

What We Do

A lifecycle marketing approach that blends email, SMS, and CRO into one cohesive revenue engine.

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The Retention Stack

Three systems. One compounding growth engine.
We connect Email, SMS, and CRO into a single framework that increases customer lifetime value and builds predictable revenue over time.

Email Marketing

Turn your email list into a revenue engine.
We design automated flows and campaigns that nurture first-time buyers into repeat customers — driving consistent, trackable growth without relying on ads.

SMS Marketing

Reach your customers where they actually pay attention.
Our personalized, data-driven SMS campaigns deliver timely offers and updates that increase engagement, loyalty, and conversions.

Conversion Rate Optimization

Stop losing traffic that’s already paid for.
Through behavioral analysis, UX testing, and landing page experiments, we turn more visitors into customers — and more customers into repeat buyers.

Email Marketing

Where Retention Begins

Most agencies write emails. We build ecosystems.
We don’t send one-off campaigns, we engineer full retention systems that turn customer data into personalized journeys that sell for you.

35X
Average ROI

Average ROI achieved by email for every dollar spent.

+28%
Repeat Purchase Rate

Brands with structured lifecycle systems see major retention gains.

Learn More
SMS Marketing

Turn Conversations Into Conversions

Beyond discounts and blasts.
Our SMS strategies blend automation with human tone, delivering timely, data-backed messages that engage customers without overwhelming them.

25X
Average ROI

Average return on SMS automations and campaigns.

Learn More
21%
Conversion Rate

SMS campaigns report high conversion rates.

Conversion Rate Optimization

Small Tweaks, Massive ROI

No guesswork.
We use behavioral data, UX psychology, and rigorous experimentation to turn your store into a self-optimizing growth engine.

+21%
Lift in Add-to-Cart Rate

Through iterative CRO testing and UX improvements.

+15%
Checkout Completion Rate

Eliminate friction and boost average order value.

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How the Avalon Retention Framework Works

Each system works together to form your retention engine, resulting in compounding results month after month.

Email Systems

We design automated lifecycle flows that convert one-time shoppers into loyal, repeat buyers.

SMS Systems

Real-time, personalized messages that deepen customer relationships and drive measurable engagement.

CRO Systems

We optimize every touchpoint — from landing pages to checkout — to convert more traffic into lifetime customers.

Nurture Retention

We continually refine content, timing, and segmentation.
The goal: to nurture existing customers into brand advocates who repurchase and refer organically.

Scale

We expand what works.
Scaling means more channels, more segments, and more revenue — all built on the same predictable foundation.

Our Plans

Plans Built to Increase Repeat Revenue

Select the plan that aligns with your goals. From essential foundations to a fully managed retention operating system.

Most Popular
Tier 1
Foundations

One-time project designed to install the core retention infrastructure your brand needs to grow. Best for early-stage brands.

What's included:
One-time Retention Audit
3 Core Lifecycle Flows
Basic SMS Setup
Segmentation Starter Pack
Brand Templates
Apply for Partnership
Tier 2
Growth

Avalon’s core monthly engagement; combining email, SMS, segmentation, testing, and strategy into a unified retention engine.

What's included:
Campaign Management
5-7 Flow Optimizations
Segmentation Strategy
Weekly SMS Campaigns
Light CRO Support
Apply for Partnership
Tier 3
Scale

Our complete, done-for-you retention operating system for brands ready to scale through advanced lifecycle excellence.

What's included:
Everything on Growth plan
Full CRO Program
10+ Full Lifecycle Flows
Full Campaign Management
Personalization & AI Layer
Apply for Partnership
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For the small
Basic

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What's included:
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All analytics features
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Up to 250,000 tracked visits
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Normal support
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Mobile app
Check - Elements Webflow Library - BRIX Templates
Up to 3 team members
$999
/month
Get started
Plane - Elements Webflow Library - BRIX Templates
For startups
Growth

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What's included:
All analytics features
Up to 250,000 tracked visits
Normal support
Mobile app
Up to 3 team members
$1,999
/month
Get started
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For business
Enterprise

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What's included:
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Everything on Growth plan
Check - Elements Webflow Library - BRIX Templates
Up to 5,000,000 tracked visits
Check - Elements Webflow Library - BRIX Templates
Dedicated support
Check - Elements Webflow Library - BRIX Templates
Mobile app
Check - Elements Webflow Library - BRIX Templates
Up to 50 team members
$3,999
/month
Get started
Plans Deep Dive

Compare Our Retention Plans

See how Foundations, Growth, and Scale differ so you can choose the partnership level that matches your brand’s stage.

Whats Included
Lifecycle Flows Built
SMS Management
Testing & Optimization
Strategy & Planning
Monthly Email Campaigns
Retention Audit
Segmentation Strategy
CRO Support
Monthly Analytics Dashboard
Personalization & AI Layer
Tier 1
Foundations
Number of users
3 Flows
Total credit limit
Basic Setup Only
Individual user analytics
Basic A/B Tests
Foundational Strategy
None
Tier 2
Growth
Number of users
5-7 Flows
Total credit limit
Weekly SMS
Individual user analytics
Ongoing A/B Testing
Behaviour analytics
Full Retention Strategy
4-6 Per Month
Daily reports
Weekly reports
Tier 3
Scale
Number of users
10+ Flows
Total credit limit
Advanced SMS + Behavior Triggers
Individual user analytics
A/B + Multivariate
Testing
Behaviour analytics
Advanced Strategy + Quarterly LTV Reviews
8-12 Per Month
Daily reports
Weekly reports
Monthly reports
Custom reports
Custom reports
Case Studies

Inside the Avalon Retention Engine

See how data-driven systems and human-centered strategy work together to reduce churn, increase LTV, and build loyal customer bases.

View All

A Look Inside Our Process

The purpose of this study is to demonstrate how Avalon's retention strategies increase CLV for brands and help brands reduce dependency on lead generation.
Email Marketing
Conversion Rate Optimization
View Our Process

Brewing Loyalty: How a Coffee Brand Could Reduce Churn and Increase Re-Orders with Lifecycle Retention

Learn how a DTC coffee brand can improve retention, reduce subscription churn, and increase repeat customer rates using replenishment emails, segmentation, and a redesigned subscription journey.
Email Marketing
Retention Psychology
View Our Process

From Drop-Off to Daily Practice: How a Yoga Course Could Reduce Churn and Boost Engagement with Lifecycle Retention

This hypothetical case study explores how Avalon would help a subscription-based yoga platform struggling with early churn and low class completion rates. Using a blend of behavioral psychology, lifecycle email flows, and engagement mapping, we outline how digital wellness brands can create sticky user experiences that turn casual sign-ups into long-term members.
Email Marketing
SMS Marketing
View Our Process
Get Predictable Growth

Ready to build retention that compounds over time?

We help eCommerce brands turn one-time buyers into loyal repeat customers through data-driven Email, SMS, and CRO systems.
Let’s design a retention engine that scales your revenue — not your workload.

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