SMS Marketing

Unlock higher engagement, repeat purchases, and faster ROI through automated SMS flows that build relationships in real time.

Service provided in tandem with Email Marketing & CRO.

Key Metrics & Outcomes

Every method we use is designed to predictably increase your brand's revenue and keep customers coming back for more.

Average Revenue

SMS delivers $21-$41 ROI for every $1 spent. Nearly identical to email marketing revenue.

Repeat Purchase Rate

Implementing post-purchase SMS automation can boost repeat purchase rate by 33%.

Conversion Rate

SMS campaigns in e-commerce/retail report conversion rates around 21-32% for mobile users.

Open Rate

SMS messages have a 98% open rate, which breaks through the marketing noise and captures attention instantly.

Your Customers Are Already on Their Phones.... Are You?

Most brands rely on email or ads to reach customers, but messages often go unseen or lost in the vast sea of marketing messages. Your customers live on their phones, 98% of texts are read within three minutes. While most brands chase new traffic, the smartest ones build retention through SMS, with short personalized messages that create instant engagement and loyalty. When done right, SMS isn't a 'blast' channel, its a system built on trust, timing, and personalization.

SMS Isn't About Discounts, Its About Connection

At Avalon Retention, we design SMS systems that integrate seamlessly with your customer data in order to deliver the right message, at the right time. From first-purchase automations, to win-back campaigns, every text message is tested, tracked, and optimized for clarity, loyalty, and the highest conversion rate. The result is higher engagement, repeat sales, and customers who feel connected, not marketed to. SMS done right doesn’t annoy customers, it reminds them why they love your brand.

How Retention Compares

Most brands obsess over acquiring customers, but fail to monetize the ones they already have.

Acquisition

Retention

Rising CAC, diminishing returns over time.
Lower cost, higher ROI from existing customers.
Revenue spikes and drops.
Predictable, recurring revenue.
One-time transactions.
Ongoing relationships built on trust.
Slow ramp-up before seeing results.
Faster wins using existing data and buyers.
Limited upfront behavioral data.
Rich first-party data fueling personalization.
Scales linearly with ad spend.
Compounds over time through LTV growth.

Designed to Work as Part of the Avalon Retention Framework

Email, SMS, and CRO aren’t separate services — they’re connected systems. Together, they form the engine that drives predictable, compounding growth.

Email Marketing

Designed to reach customers where they're at.

SMS Marketing

Turning conversations into conversions.

Conversion Rate Optimization

Small adjustments that compound overtime.

Get Predictable Growth

Ready to build retention that compounds over time?

We help eCommerce brands turn one-time buyers into loyal repeat customers through data-driven Email, SMS, and CRO systems.
Let’s design a retention engine that scales your revenue — not your workload.