SMS Marketing
Unlock higher engagement, repeat purchases, and faster ROI through automated SMS flows that build relationships in real time.
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Key Metrics & Outcomes
Every method we use is designed to predictably increase your brand's revenue and keep customers coming back for more.
Average Revenue
SMS delivers $21-$41 ROI for every $1 spent. Nearly identical to email marketing revenue.
Repeat Purchase Rate
Implementing post-purchase SMS automation can boost repeat purchase rate by 33%.
Conversion Rate
SMS campaigns in e-commerce/retail report conversion rates around 21-32% for mobile users.
Open Rate
SMS messages have a 98% open rate, which breaks through the marketing noise and captures attention instantly.
What's Inside Your Retention Stack
Each service integrates seamlessly into your ecosystem, built for scale, personalization, and measurable, compounding growth.
Your Customers Are Already on Their Phones.... Are You?
Most brands rely on email or ads to reach customers, but messages often go unseen or lost in the vast sea of marketing messages. Your customers live on their phones, 98% of texts are read within three minutes. While most brands chase new traffic, the smartest ones build retention through SMS, with short personalized messages that create instant engagement and loyalty. When done right, SMS isn't a 'blast' channel, its a system built on trust, timing, and personalization.
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SMS Isn't About Discounts, Its About Connection
At Avalon Retention, we design SMS systems that integrate seamlessly with your customer data in order to deliver the right message, at the right time. From first-purchase automations, to win-back campaigns, every text message is tested, tracked, and optimized for clarity, loyalty, and the highest conversion rate. The result is higher engagement, repeat sales, and customers who feel connected, not marketed to. SMS done right doesn’t annoy customers, it reminds them why they love your brand.
Designed to Work as Part of the Avalon Retention Framework
Email, SMS, and CRO aren’t separate services — they’re connected systems. Together, they form the engine that drives predictable, compounding growth.
Email Marketing
Designed to reach customers where they're at.
SMS Marketing
Turning conversations into conversions.
Conversion Rate Optimization
Small adjustments that compound overtime.
See Our Work
Discover the experiments, frameworks, and learnings behind the numbers, designed to help your brand scale predictably over time.
Lets Work Together
Ready to turn retention into your growth channel?
Let’s identify what’s holding your customer lifecycle back and build your retention engine from the inside out.
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